The technology also boosts peace of mind for drivers and fleet managers by ensuring vans remain secure while drivers leave the vehicle to make deliveries. Furthermore, it is designed to reduce the number of tasks that drivers need to remember, enabling them to concentrate on drop-offs and their surroundings.
“Delivery Assist makes the driver’s to-do list shorter, their journeys more comfortable, and can cut seconds from each delivery stop to help them deliver more parcels, faster. It’s good for both our customers and their customers – by taking away lots of tiny tasks we are helping to make a big difference,” said Hans Schep, general manager, Ford Pro, Europe.
Once a driver has dropped off their package, Delivery Assist also simplifies the process of driving away. The van can be unlocked using the integral key-free entry system, and pressing the brake pedal restarts the engine and restores the windows to their previous position. Drivers can tailor the window, hazard light and locking automations to suit their needs.
Delivery Assist was conceived through Ford’s human-centred design team that also came up with innovations such as the tilting steering wheel. The technology is available on 2025 E Transit and EcoBlue diesel-powered Transit models with automatic transmission. It will also be available on the all-new E-Transit Custom and automatic transmission-equipped Transit Custom vans, with the first customer deliveries expected from summer 2025.